[email protected]
Olympiaplein 382 5022DX Tilburg. Administration: Tweelingenlaan 33-37 7324AP Apeldoorn.

Privacybeleid

Privacy Policy – BE'79 Futsal Club

Laatst bijgewerkt: 19-8-2025

1. Who We Are

Z.V.V BE'79 Futsal Club ("we", "us", "our") is responsible for processing your personal data as described in this Privacy Policy. We are committed to protecting your privacy and handling your data in accordance with the General Data Protection Regulation (GDPR) and applicable Dutch law.

Contact details:

  • Email: [email protected]
  • Postal address: Tweelingenlaan 33-37 7324AP Apeldoorn, Netherlands

2. What Data We Collect

When you use our website or purchase match tickets, we may collect the following data:

a) Personal information (provided by you):

  • Full name
  • Email address
  • Phone number
  • Billing and payment information
  • Ticket purchase history

b) Technical and usage data (collected automatically):

  • IP address
  • Browser type and device information
  • Pages visited and interactions on our site
  • Cookies and similar tracking technologies (see our Cookie Policy)

3. How We Use Your Data

We process your data for the following purposes:

  • Ticket sales and payments: to process and confirm your orders.
  • Customer communication: to send order confirmations, match updates, or respond to inquiries.
  • Club updates and marketing: only if you have explicitly opted in.
  • Website operation and improvement: to analyse visitor behaviour and improve our services.
  • Legal compliance: to meet our obligations under Dutch and EU law, including accounting and tax requirements.

4. Legal Bases for Processing

We process your personal data based on one or more of the following legal grounds:

  • Performance of a contract: e.g., when you purchase a ticket or season card.
  • Legitimate interests: e.g., maintaining website security, improving services.
  • Legal obligations: e.g., financial and tax record-keeping.
  • Consent: e.g., sending newsletters or promotional offers.

5. How Long We Keep Your Data

We retain your data only for as long as necessary for the purposes outlined in this Privacy Policy:

  • Transaction records (including personal data) are kept for 7 years in accordance with Dutch tax law.
  • Marketing data is kept until you withdraw consent.
  • Website logs are kept for a maximum of 12 months, unless required for security or legal reasons.

6. Sharing Your Data

We may share your personal data with:

  • Payment processors (e.g., Stripe) to process payments securely.
  • Ticketing system providers to manage and deliver tickets.
  • IT and hosting providers who operate our website.
  • Authorities or regulators if legally required.

All third parties we work with are bound by data processing agreements and must comply with GDPR.

7. Your Rights Under GDPR

You have the right to:

  • Request access to the personal data we hold about you.
  • Request correction of incorrect or incomplete data.
  • Request erasure of your personal data (where legally possible).
  • Request restriction of processing.
  • Object to processing based on our legitimate interests.
  • Request data portability.
  • Withdraw consent at any time (for consent-based processing).

To exercise these rights, contact us at [email protected]. We may need to verify your identity before processing your request.

8. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse, including:

  • Secure HTTPS encryption on our website.
  • Restricted access to personal data for authorised staff only.
  • Regular system updates and security monitoring.

9. Cookies and Tracking

We use cookies and similar technologies for:

  • Website functionality (necessary cookies)
  • Analytics (e.g., visitor statistics)
  • Preferences (e.g., language selection)

For more details, see our Cookie Policy.

10. International Data Transfers

If your personal data is transferred outside the European Economic Area (EEA), we ensure it is protected through appropriate safeguards, such as EU Standard Contractual Clauses.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be published on our website with a revised "last updated" date. For significant changes, we will notify you directly where possible.

12. Questions or Complaints

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Email: [email protected]
Postal address: Tweelingenlaan 33-37 7324AP Apeldoorn Netherlands

You also have the right to lodge a complaint with the Autoriteit Persoonsgegevens (Dutch Data Protection Authority):
https://autoriteitpersoonsgegevens.nl